The second-hand marketplace Users Share Frustration About Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Backlash
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and manually change the size when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices after backlash from users.